Building Accessibility
- Level entrance access or ramped/sloped access
- Automatic doors
- Doors are wide enough for all customers
- Doors are easy to open for all customers (i.e., buttons available)
- Elevator available and working if not first floor
- Ramps available
- Corridors are wide and unobstructed
- Accessible restrooms
- Wall-mounted grab rails
- Wide doors (entrance of restroom and individual stalls)
- Accessible accommodation
- Step-free access
- Accessible en-suite shower or bathroom
- Door wide enough for all customers
Parking Accessibility
- Adequate number of accessible parking spaces (if parking is provided)
- At least one van accessible space
Transportation Accessibility
Public transportation
- Accessible parking near station entrances and bus shelters
- Barrier free walkways, shelters and stations
- Subways and trains
- Wide faregates
- Priority seating
- Gap reducers between car and platform
- Buses
- Low floor ramps or lifts
- Wheelchair securement areas
- Priority seating
Ride sharing and private transportation
- Vehicle suitable for wheelchairs
Staff
- Understands Service Dog access laws
- Welcoming to all customers
- Evidence of disability awareness staff training